Last updated: October 2026
1. Commitment to Data Protection
AKA 360 (Pvt) Ltd (“AKA 360°”, “we”, “us”) is committed to protecting the personal data of our website visitors, clients, course attendees, and consultation participants. We adhere strictly to international data security principles and privacy regulations including the General Data Protection Regulation (GDPR).
2. Data We Collect
We only collect personal information that you voluntarily provide to us when submitting inquiries, booking consultations, or enrolling in training:
- Contact details: Name, corporate email address, and telephone number.
- Inquiry data: Operational context, organization name, and service interests.
- Chatbot transcripts: Stored only if you explicitly provide consent during lead intake.
- Technical telemetry: Anonymized IP addresses, browser types, and session duration collected solely after cookie consent.
3. Lawful Basis and Use of Information
Your information is processed under explicit consent and legitimate business interest for the purposes of:
- Responding to your consultation requests and technical inquiries.
- Providing program schedules and syllabus updates for enrolled courses.
- Fulfilling contracted professional engineering or advisory services.
We do not sell, rent, or trade your personal data to third parties under any circumstance.
4. Data Retention & Security
We implement strict encryption in transit (TLS 1.3) and at rest (AES-256). Inactive lead records and chatbot interaction transcripts are retained for a default period of 30 days before automated purging.
5. Your Privacy Rights
You maintain the right to:
- Request a copy of the personal data we hold about you.
- Request correction or rectification of incomplete or inaccurate data.
- Request the immediate erasure or withdrawal of processing consent.
To exercise any of these rights, contact our Data Protection Officer at info@aka360.lk.